“To be or not to be, that is the question.” – Hamlet
It was Pacific Coast Trail Runs (PCTR) who first introduced
me to ultramarathons in 2001, helping me rediscover a passion for the outdoors with their unique trail events up and down the West Coast. PCTR's fun and low-key “runs but not races”
have been a big part of the California trail running community for over a decade
(beautifully chronicled here by Sarah Lavender Smith for UltraRunning Magazine
in March, 2009). Rarely a month goes by that I don’t recall the fateful day I met
PCTR Race Director and co-founder Sarah Spelt managing an aid station for the
Purisima Creek 50k near my house, and watched her help a runner finish
vomiting, pull him up, and say, “you only have 5 miles to go…so get out of that chair and keep moving forward”. Wow! Runners and volunteers alike were friendly, tough, courageous…a group of passionate people creating adventure just for the hell of it. Like many, I was drawn in by the PCTR aura.
Lately, that aura has had to shine through some dark times. To say that 2011 has been a tough year for PCTR would be
an understatement of ultra proportions – cancelled races, a no show for an
event, tens of thousands of dollars in refunds in limbo, a rotating door of
co-RD’s, and more - any one of these would be enough to set the tombstone on even the
best event management company. But just when you count them out, PCTR comes
back with dogged persistence. As 2011 comes to a close, they face their toughest challenge yet, and all eyes are on the Rodeo Beach 50k on
Dec 31st to see if the race will occur, and more importantly, if
PCTR will survive.
I was lucky enough to be a regular participant in the Golden Age of
PCTR, where they held 20+ races annually through 2000-2010, ranging from 10k’s
to 24-Hour events, and even birthing the heralded Headlands Hundred. Those who ran
knew exactly what to expect – a well-marked course, plenty of happy volunteers,
lots of food, and a sense of humility that made even the craziest races (and
racers) feel approachable. By 2008, nearly every race was selling out, with a
solid mix of regular runners and first-timers motivated by the Dean
Karnazes/Born To Run surge. The 10-20k distances seemed to be the cash cow, drawing
hundreds each weekend, while the ultras were clearly a labor of love that Sarah
and then-husband/PCTR co-founder Wendell Doman both shared with the community they
helped build.
The Golden Age got its first shake up in mid-2010, when a “Dear Jane letter" from Wendell to Sarah split the personal relationship that was the genesis of PCTR. Some feared the
worst in the face of a divorce among co-founders, but they continued to do an amazing job
keeping everything going smoothly. Wendell soon after started Coastal Trail Runs with a roster of even more races that
conveniently did not occur on the same weekends as PCTR events. Like the child
of divorced parents who now gets two weekly allowances, the trail running
community was getting a best case scenario from a challenging personal
situation.
2011 started ambitiously for PCTR, with a new co-owner and
Race Director Michael Popov, new logos and web site, and a plan to expand into a whole new series of races
in the Lake Tahoe area. A newly minted PCTR Race Team was spotted everywhere, with
runners like Ian Sharman making headlines with his American Record-setting 12:44 at the Rocky Raccoon 100 trail run. Races continued to sell out through
the summer, many in record time, although the Lake Tahoe races had to be
postponed due to long permit timelines. Still, they forged ahead, and for most
of us, the Golden Age was as bright as ever.
Then in September, 2011, the "train came off the rails", so to speak.
On September 16th, less than 24 hours before the San Francisco One Day event at Crissy Field, an e-mail went out from Sarah saying
the event would be cancelled due to a “personal emergency”. Some runners were
aghast, having trained and flown out to be at the event, but most just offered
their help and condolences. PCTR does races in rain or shine, so surely they
wouldn’t cancel an event unless it was serious? The PCTR Facebook page lit up
with concern, personal outreach, anger, and lots of questions.
The following Monday, Michael Popov announced on Facebook
that he would no longer be associated with PCTR “due to personal issues and
other numerous issues with the co-owner”. Like many, I was shocked, and began
asking around with the PCTR runner/volunteer regulars about what might have happened. Many felt it was a shame that Michael had left, saying he had
lifted up PCTR with his enthusiasm and attention to detail. Others were much
more direct, implying that Michael’s involvement created a precarious
financial situation for PCTR, and his personal style had driven regular volunteers away.
Whatever it was, the cancellation of the San Francisco One Day, and now this, was evidence
that something deeper was amiss.
Then, the unspeakable happened. When racers arrived at the
Santa Cruz Mountains 10k/20k/50k the following weekend, PCTR was nowhere to be
found. La Sportiva was there to demo their shoes, and a couple of volunteers
were eagerly awaiting aid station supplies, so it was clear that no notification of a cancellation had gone out. After hours of waiting, runners disbanded and
went right to the Facebook page to express their shock and outrage. Just when
you thought a last minute cancellation was the worst cardinal sin of race
directing, a no-show reset expectations at a whole new level.
Refund requests poured in by the hundreds, which
unfortunately resulted in PCTR's credit card processing company freezing their account and making it impossible to issue refunds. The PCTR web site posted cancellations for the next two races (Montana de Oro and Redwood Park),
exacerbating the refund/frozen account situation, but still processed entry fees for future events through PayPal. This confused many, and while some ultrarunners just
rolled with it and asked for credits for future events, the short course masses
were extremely vocal about their missing funds and took to the Internet. Runners
like Oregon’s Casey Hennig blasted PCTR on Yelp, Facebook, and even filed a
complaint to the Better Business Bureau, permanently damaging the PCTR brand. Runner Christine Jenior Gorby said on Facebook she was engaging her lawyer, which as we all know means that PCTR
would have to be very careful about any public dialogue (ie, there will be little, if any). Another slighted runner, Greg Monaghan, continues to post to Facebook regularly
to call PCTR “scam artists”, "criminals", calling Sarah “a thief”, and encourage runners to
go to competitive events. Hell hath no fury like a runner feeling ripped off, and with a lack of frequent two-way communication, they let their voices be heard. It was hard to imagine how PCTR would survive.
Then, in mid-October, signs of life. In fact, it was more
than signs, it was a comeback in the making. Sarah came out of silence to
publicly comment on the frozen credit account scenario, promising refunds to all
involved and replying to many personally. A new team was hired, run by Tim Long
and Tim Stahler (“the Tims”), two individuals with a deep passion for running and hosting events.
Tim Long had even relocated from Colorado, and as soon as he hit the ground,
the races were back on. The Santa Monica Mountain event on Nov 20th
happened, followed by the Woodside event on Dec 3rd, in an
impressive display of last minute organization and high
integrity communication about the race directing experience. I ran the 25k at Woodside,
and it felt like the good ‘ole days were coming back, with ample course markings,
food, and happy volunteers. A new PCTR Race Team was announced, and I joined up
to help in the comeback story. Like an ultrarunner who refused to drop, PCTR
was taking flight once again.
Then as fast as the comeback was on, it stumbled. On
Dec 17th, the Tims posted a blog entry saying they would no longer be involved with PCTR, citing the inability to address the confusion and
frustration around refunds and money owed. They did promise to host
the Rodeo Beach event on Dec 31st, and assured everyone that food and supplies were ordered. After Rodeo Beach, the blog entry went on to say, the Tims would be creating races under a
new event management group called Inside Trail Racing. Yup, that just happened.
A few days later, they updated their post saying they had been contacted by PCTR’s lawyer to stay away from the Rodeo Beach event. Lawyers are involved? Uh, oh. Suddenly, everything seems up the air.
Will the Rodeo Beach event take place on Dec 31st?
Are refunds coming, or does involvement by lawyers signal signs of bankruptcy?
Will PCTR survive?
All eyes are on Dec 31st.
One thing for sure, you can't knock the players in this story for a lack of passion about their sport and community. While Sarah and the PCTR crew find their footing, Michael Popov went on to tackle 140+ mile adventures of his own, Wendell created Coastal Trail Runs, and the Tim's launched Inside Trail Racing. In the face of a DNF, they each found within themselves the strength to press on and flourish in their own way. Their persistence is admirable, and for what it's worth, the trail running community continues to reap the benefits.
A few days later, they updated their post saying they had been contacted by PCTR’s lawyer to stay away from the Rodeo Beach event. Lawyers are involved? Uh, oh. Suddenly, everything seems up the air.
Will the Rodeo Beach event take place on Dec 31st?
Are refunds coming, or does involvement by lawyers signal signs of bankruptcy?
Will PCTR survive?
All eyes are on Dec 31st.
One thing for sure, you can't knock the players in this story for a lack of passion about their sport and community. While Sarah and the PCTR crew find their footing, Michael Popov went on to tackle 140+ mile adventures of his own, Wendell created Coastal Trail Runs, and the Tim's launched Inside Trail Racing. In the face of a DNF, they each found within themselves the strength to press on and flourish in their own way. Their persistence is admirable, and for what it's worth, the trail running community continues to reap the benefits.
There is a special place in my heart for PCTR, and I sincerely
hope that they will persevere through these tough times. I am ever the optimist, much in thanks to ultrarunning, and can easily picture racing a PCTR event in full PCTR Team gear soon, taking about how glad we are all that refund nonsense is over. It would be yet another epic story of persistence and courage in the face of adversity that our sport creates with welcome regularity.
Keep moving forward, people. Try to be positive for those that are struggling through the race. The finish line is closer than you think.
Keep moving forward, people. Try to be positive for those that are struggling through the race. The finish line is closer than you think.
Peace and courage...
- SD
- SD
[Ed. Update - On Christmas Day, PCTR and Inside Trails announced on Facebook that they reached a contract agreement for the Inside Trails team to manage the Rodeo Beach event on Dec 31st. This arrangement is only for this event. It's nice to see they worked something out. Also, I should note that Jeff Makoff, the legal counsel donating his time to PCTR to help them through their current challenges, offered the following official statement in an e-mail to me:
"The trail running community is aware of the difficulties PCTR has faced recently. We appreciate the extraordinary patience of our loyal friends and followers. PCTR has retained professionals to work through the immediate issues and help formulate a strategic plan for the future. Among the urgent issues are the processing of all refunds for past cancelled races. Please look on our Facebook page for real-time updates and further instructions for refunds. This process is well-underway and we will keep you posted. We wish everyone a great 2012 - and we sincerely apologize for the recent difficulties!"
Jeff went on to mention how they are in sorting out who still needs refunds, and who has already received them through their credit card companies, and how best to process them efficiently. It sounds very positive to me.
I'm hoping to volunteer at Rodeo Beach on the 31st to lend my support. Hope you are all doing well, and I look forward to seeing you.]
